Archive | Bug Fixes

Problem solutions to technical issues.

Yum Update Fails with Unresolved Dependency Errors on RedHat EL 5

I was trying to update some of my RedHat EL 5 servers to the latest updates by running:

yum update

Unfortunately, I kept running into unresolved dependency errors like these:

--> Missing Dependency: libebook-1.2.so.9 is needed by package 1:control-center-2.16.0-16.el5.i386 (installed)
Error: Missing Dependency: libecal-1.2.so.7 is needed by package gnome-panel-2.16.1-7.el5.i386 (installed)
Error: Missing Dependency: ghostscript is needed by package ghostscript-fonts-5.50-13.1.1.noarch (installed)
Error: Missing Dependency: ghostscript is needed by package libgnomeprint22-2.12.1-10.el5.i386 (installed)
Error: Missing Dependency: libebook-1.2.so.9 is needed by package 1:control-center-2.16.0-16.el5.i386 (installed)
Error: Missing Dependency: libgs.so.8 is needed by package ImageMagick-6.2.8.0-4.el5_1.1.i386 (installed)
Error: Missing Dependency: libebook-1.2.so.9 is needed by package gnome-panel-2.16.1-7.el5.i386 (installed)
Error: Missing Dependency: libedataserver-1.2.so.7 is needed by package 1:control-center-2.16.0-16.el5.i386 (installed)
Error: Missing Dependency: libedataserverui-1.2.so.8 is needed by package gnome-panel-2.16.1-7.el5.i386 (installed)
Error: Missing Dependency: evolution-data-server >= 1.1.4 is needed by package gnome-panel-2.16.1-7.el5.i386 (installed)
Error: Missing Dependency: libedataserver-1.2.so.7 is needed by package gnome-panel-2.16.1-7.el5.i386 (installed)

Turns out the resolution was simple. All you need to do is clean out the yum dbcache with the following command:

yum clean dbcache

Then, re-run the yum update command. If that does not work, try running the command:

yum clean all

That should take care of these dependency errors.

0

Blackberry Professional Server – Blackberry Controller Service Will Not Start

Today we had a problem on our Blackberry Professional Server where the “Blackberry Controller” service was stopped and would not start.  Trying to manually start the service would give us the following error:

The BlackBerry Controller service terminated with service-specific error 5003 (0x138B).

Luckily, the fix was easy. There seemed to be some contention with this service and the “DNS Server” service on the same machine.  Stopping the DNS Server service, starting the Blackberry Controller service, and then restarting the DNS Server service seemed to fix the problem.

5

Quickbooks 2009 R6, Windows Vista 64-bit PDF Problems

All of a sudden, Quickbooks 2009 would no longer email invoices.  It started failing with the error “Quickbooks cannot connect to the remote server because part of your company data is currently in use.” In addition, I could not print to a printer nor could I even open the “Printer setup…” menu.

I found this tech article about the problem and proceeded to follow the steps to make the PDF converter compatible with 64-bit versions of Windows.  I rebooted my PC and when I re-opened Quickbooks, I could get into the “Printer Setup…” menu.  However, I got the error, “You cannot print directly to the QuickBooks PDF Converter. Try using QuickBooks Save as PDF menu option.”

I was about to go look this up, when I checked the printer setup options again and restarted QuickBooks. When I restarted, everything worked fine. I’m not sure what that was, but it seems to be working fine now.

Hope this helps.

2